Terms of service

OVERVIEW

This website is operated by HairbyPrecie. Throughout the site, the terms “we”, “us” and “our” refer to HairbyPrecie. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.

ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least 18 years old or using this site under supervision of a parent or guardian. You may not use our products for any illegal or unauthorized purpose.

PRODUCTS & SERVICES

We offer wigs, hair extensions, perfumes, beauty products, and lifestyle items. All products are subject to availability. We reserve the right to limit quantities or discontinue any product at any time.

We do our best to display product images and descriptions accurately. However, we do not guarantee that all details (including color and texture) will be exactly as seen on your screen.

ORDERS & BILLING

We reserve the right to refuse or cancel any order at our discretion. This may include suspected fraud, incorrect pricing, or stock issues.

You agree to provide current, complete, and accurate purchase and account information for all orders.

PRICING

All prices are listed in South African Rand (ZAR) and may change at any time without notice.

SHIPPING

Orders are processed within 2–5 business days and shipped thereafter. Delivery times may vary depending on location and courier services. We are not responsible for delays outside our control.

RETURNS & REFUNDS

Please review our Refund Policy before making a purchase. Certain items such as wigs must be returned unused, with lace uncut, and in original condition.

INTELLECTUAL PROPERTY

All content on this site, including logos, images, product descriptions, and branding, is the property of HairbyPrecie and may not be used without permission.

LIMITATION OF LIABILITY

HairbyPrecie shall not be liable for any damages, losses, or injuries resulting from the use or misuse of our products or website.

THIRD-PARTY SERVICES

We may use third-party services (such as payment gateways and shipping providers). We are not responsible for their actions or service interruptions.

PRIVACY

Your submission of personal information is governed by our Privacy Policy.

CHANGES TO TERMS

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting on the website.

GOVERNING LAW

These Terms of Service are governed by the laws of South Africa.

CONTACT INFORMATION

For any questions, please contact us via email or WhatsApp.