Frequently Asked Questions

1. What type of hair do you sell?

We offer high-quality human hair wigs and extensions, including body wave, straight, and curly textures.

2. Is the hair 100% human hair?

Yes, our products are made from high-quality human hair for a natural look and feel.

3. How long does shipping take?

Orders are typically processed within 2–5 business days. Delivery takes 7–14 business days depending on your location.

4. Do you offer cash on delivery?

Currently, we operate on prepaid orders to ensure smooth processing and delivery.

5. Can I return or exchange my order?

Yes, we accept returns under specific conditions. Please refer to our Refund Policy for full details.

6. Can I customize my wig?

Yes, some wigs come pre-plucked and bleached. Additional customization may be available depending on the product.

7. How do I track my order?

Once your order is shipped, you will receive a tracking number via email or SMS.

8. How do I contact you?

You can reach us via email or WhatsApp for quick support.